Contact

One address for everything

Support, billing, security disclosures, and privacy requests all go to the same inbox. Tell us what you need in plain words; the sections below cover what to include so the first reply is the useful one.

support@gaapiq.ai
Product support

Include the tool you were in (ResearchIQ, MemoIQ, ScheduleIQ, and so on), what you expected, and what happened instead. Screenshots help. Leave confidential attachments out of the email and describe the issue instead.

Security disclosures

Found a vulnerability? Send a description and steps to reproduce to the same address. Our security posture, subprocessors, and boundary claims are on the trust page.

Billing and plans

Cancel anytime in Settings, in two clicks: no email needed. For anything else, include the email on your account. All purchases are final; plan detail is on pricing.

Privacy requests

Rights requests under privacy law go to the same address. What we collect and why is in the privacy policy.

Before you write: the FAQ answers the common questions, including what GAAP IQ costs, how citations are verified, and how confidential work is protected. The trust page covers the security posture in depth.